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Onsite and Online Support

Why Online or Onside Support ?

A One Solutions also provide you a flexibility of Paid ONLINE or ONSIDE services in kolkata, as all customers at all short of time don’t require AMC services there use of the software is occasionally, and if they face problem in operating software and as they are not regular user of software at that point of time we recommend the customers of go for Paid ONLINE or ONSIDE services. Our engineer can visit onsite or attend your queries remotely.

Following are the distinguished Tally Onsite and Online Support Services provided by us:

Installation and Implementation services

Different business types demand different features of Tally to be activated. Deploying your new Tally.ERP 9 license on your system and configuring its features according to your business requirements is done by us so that you get all necessary features and controls activated before you start using the product.

How to contact us for Tally Support?

You can directly call us on our Tally Support contact Number at +919903004600 or raise a ticket from your Tally Support Centre selecting A One Solutions as your preferred partner and mention your contact details. We will get back to you in as short as an hour’s time. You can also send us your queries and your contact details through email.

Data migration services

If you are using an older version of Tally and would like to upgrade or have already upgraded to a newer version, your data needs to be transferred under proper guidance to avoid unwanted loss of important data. Our service team will help you get data from your older versions of Tally and migrate it in your new version.

On-site training

We provide onsite training for your staff to ensure efficient use of Tally products. Regular topics like Basic Accounting, Inventory Management, Statutory Compliance and Payroll in Tally are covered and a relevant training program can be customized as per your need and training can be discussed and scheduled.

Data Synchronisation set-up and support

If you have more than 1 locations where Tally is being used and your business requires that the data entered at one location should be updated in the other location(s), you can opt for our synchronization services. We help in setting up synchronization of data between various offices across geographical locations to your head office where entries from one location are merged with your other locations data with the help of Tally.Net Services or via Static IP.

The list of services which can be provided on priority basis

  • Data Recovery and Correction
  • Tally New release installation & Data Migration from existing Tally 4.0, 4.5, 5.4, 6.3, 7.2, 8.1 & Tally 9.
  • Configuring features & options
  • Year End Process & Data Splitting
  • Password Recovery